Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madison Keele

Carbondale,Illinois

Summary

Seasoned HomeGoods associate, excelling in cash office, training new associates, and processesing truck. Recognized for exceptional customer service, strong leadership qualities, and consistently achieving operational goals accurately.

Overview

5
5
years of professional experience

Work History

Associate

HomeGoods
Carbondale, IL
12.2022 - Current

• Main cash office associate responsible for accurately maintaining a change fund, preparing deposits, and filing necessary paperwork.

• Responsible for training new cash office associates.

• Seasoned backroom associate tasked with rapid processing to meet a CPH goal.

• Training new associates on backroom standards and procedures, such as proper EAS tagging, ticketing, and general safety.

Crew Member

Culvers
Carbondale, IL
01.2024 - 08.2025

• Secondary prep person, kitchen opener, and custard opener.

• Responsible for ensuring restaurant was sanitary, well stocked, and organized before opening.

• Front counter person, tasked with maintaining cleanliness in the dining room, ensuring customer satisfaction, accurately taking and running orders.

• Drive thru order taker and cash window, expected to handle cash, make drinks, and provide excellent customer service.

Environmental Services Housekeeper

SIH
Herrin, IL
03.2022 - 12.2022
  • Maintaining cleanliness and sanitation standards in patient rooms, assigned areas, and restrooms.
  • Operated cleaning equipment, including floor scrubbers.
  • Assisted with waste disposal processes, adhering to environmental regulations and safety guidelines.
  • Youngest employee promoted to full time, the quickest anyone had been promoted.

Crew Member

Arbys
Herrin, IL
04.2021 - 03.2022
  • Provided exceptional service in fast-paced environment, ensuring customer satisfaction.
  • Operated kitchen equipment efficiently, ensuring everything was sanitary.
  • Worked with team members to prepare orders with speed and accuracy.
  • Assisted in training new crew members on operational procedures and customer service techniques.

Crew Member

Wendy's
Salem, IL
04.2020 - 04.2021

• Main opening crew member

• Primary backline breakfast cook on the weekdays.

• Responsible for training new crew members on sandwich making, breakfast prep, fryers, and drive thru procedures.

• Tasked with unboxing truck shipments and keeping inventory.

• Regularly staying over to assist with deep cleaning tasks, as needed.

Education

High School Diploma - General Studies

Penn Foster Career School
Scranton, PA
12.2018

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Cash handling
  • Customer engagement
  • Complex Problem-solving
  • Attention to detail
  • Visual Artist

Accomplishments

    HomeGoods Associate of the Quarter Q4, 2024

Timeline

Crew Member

Culvers
01.2024 - 08.2025

Associate

HomeGoods
12.2022 - Current

Environmental Services Housekeeper

SIH
03.2022 - 12.2022

Crew Member

Arbys
04.2021 - 03.2022

Crew Member

Wendy's
04.2020 - 04.2021

High School Diploma - General Studies

Penn Foster Career School
Madison Keele