Overview
Work History
Education
Skills
Training
Timeline
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Madison Kern

Lodi,WI

Overview

6
6
years of professional experience

Work History

Hostess

Log Tavern Pizza Company
09.2018 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and supporting waitresses and bartenders when needed.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.

CPS Internship

Sauk County Human Services
01.2024 - 05.2024
  • Shadowed and participated in Access jobs such as receiving reports of child abuse and neglect, documenting reports in eWiSACWIS, recommending screening decisions and gathering family history.
  • Followed, facilitated, and completed initial assessment tasks such as filling CHIPS petitions, writing and uploading safety and protective plans, writing initial assessments, interviewing children and family members, and assessing safety.
  • Shadowed and participated in ongoing unit tasks including attending home visits, confirming safe environments, facilitating supervised and unsupervised visits, and transporting clients.
  • Effectively noted contact with clients to create accurate and relevant case notes.

Child and Youth Program Assistant

Fort McCoy Child Development Center
09.2022 - 05.2023
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
  • Adapted teaching methods based on each child''s unique learning style, maximizing engagement and understanding.
  • Ensured adherence to health guidelines through proper food handling procedures during snack times or meal preparation activities.
  • Utilized positive reinforcement techniques to encourage appropriate behaviors among participants consistently.
  • Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.

Education

Bachelor's of Letters And Sciences - Social Work

University of Wisconsin Whitewater
Wisconsin
05.2024

High School Diploma -

Lodi High School
Wisconsin
05.2020

Skills

  • Client Advocacy
  • Conflict Resolution
  • Multidisciplinary Team Collaboration
  • Risk Assessment

Training

  • PDS Online - Case Worker Pre-Service: Web Based Modules
  • Mandatory Reporting of Child Abuse and Neglect
  • Infosec IQ - HIPPA 2023/2024

Timeline

CPS Internship

Sauk County Human Services
01.2024 - 05.2024

Child and Youth Program Assistant

Fort McCoy Child Development Center
09.2022 - 05.2023

Hostess

Log Tavern Pizza Company
09.2018 - Current

Bachelor's of Letters And Sciences - Social Work

University of Wisconsin Whitewater

High School Diploma -

Lodi High School

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Madison Kern