Madison Kight

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences

• Assisted in store inventory management, ensuring adequate stock levels and timely reordering of supplies.
• Increased efficiency by assisting in equipment setup, breakdown, and maintenance during catering events.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Attending to guests before, during, and after their meals by helping place their orders, checking on them periodically, and when finished closing their tab. Our main focus was making sure the guest visit was satisfactory.