Open To Work
Madison Kimbro
Work Preference
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Night Shift Supervisor
Performance Foodservice
04.2024 - 07.2025
- Observed each team member to carry out duties and provided constructive criticism.
- Oversaw loading and unloading of packages in warehouse.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Managed communication between associates and management, addressing key issues and needs.
- Assisting with payroll and time cards
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
Shipping Clerk
Performance Foodservice
09.2021 - 04.2024
- Prints shipping labels
- Completes numerous reports and fills out paperwork
- Works with computers, AS400 applications
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Demonstrated proficiency in using Microsoft Office Suite applications to create documents, spreadsheets, presentations
Daycare Teacher
School For Amazing Kids
06.2021 - 09.2021
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
Cashier/Food Service
Compass Group
10.2020 - 06.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the beginning and end of each shift.
- Restocked and organized grab and go food items for hospital staff and patients/visitors
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
Stocker/Sales Associate
Walmart
01.2020 - 10.2020
- Provided a quick and exceptional customer experience
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Answered customer questions and provided detailed product information.
Kennel Technician
Vetcare
08.2018 - 01.2020
- Cleaned and maintained kennel areas including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Cashier
Hardees
05.2018 - 07.2018
- Maintained high standards of customer service during high-volume, fast paced operations
- Handled currency and credit transactions quickly and accurately.
- Built relationships with customers to encourage repeat business
- Took initiative to find extra tasks when scheduled duties were completed
- Count down all money in register at end of shift to ensure accurate count
Customer Service/Janitorial
Heart of Dixie Railroad Museum
04.2018 - 07.2018
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Enhanced cleanliness and hygiene standards by performing daily janitorial tasks, including sweeping, mopping, and dusting.
Education
High school or equivalent -
Shelby County High School
05.2019
Skills
- Cash transaction processing
- Time management
- Shipping & Receiving
- Data Entry
- Food Preparation
- Warehouse Supervisor Experience
- Training and mentoring
- Strong leadership
- Customer service
- Active listening
- Verbal and written communication
- Computer proficiency including Excel, and Microsoft applications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 35 staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Timeline
Night Shift Supervisor
Performance Foodservice
04.2024 - 07.2025
Shipping Clerk
Performance Foodservice
09.2021 - 04.2024
Daycare Teacher
School For Amazing Kids
06.2021 - 09.2021
Cashier/Food Service
Compass Group
10.2020 - 06.2021
Stocker/Sales Associate
Walmart
01.2020 - 10.2020
Kennel Technician
Vetcare
08.2018 - 01.2020
Cashier
Hardees
05.2018 - 07.2018
Customer Service/Janitorial
Heart of Dixie Railroad Museum
04.2018 - 07.2018
High school or equivalent -
Shelby County High School
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