Madison Kincaid

• Scheduling and confirming customer appointments
• Creating and maintaining customer files
• Posting payments to customer accounts
• Ordering supplies and maintaining inventories

Delivered exceptional customer service addressing concerns with empathy and professionalism.

Enhanced customer service by addressing inquires and resolving issues promptly.

Worked with various departments in designing products and collaborating with customers to deliver a legendary experience.

• Greet general public, employees, vendors and clients
• Handle multiple internal requests to support Facilities, Human Resource, Training and management
• Maintain office supplies and inventory
• Provide assistance with office equipment, catering, security procedures and deliveries
• Utilize Microsoft Office product line, especially Outlook, Excel, and Word
• Coordinate appointments and issue work orders for current vendors