Madison King

• Collected deposits or payments and arranged for billing.
• Developed strong customer relationships to encourage repeat business.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Tracked orders from start to finish to ensure timely delivery of goods or services.
• Determined accurate prices for customer services, consistently searching for deals and best prices.
• Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
• Answered inbound calls, chats and emails to facilitate customer service.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
• Adjusted bills and refunded money to resolve customers' service or billing complaints.
• Answered customer inquiries via phone, email, and chat.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Protected company inventory with well-organized and secure storage areas.
• Packed merchandise into boxes and containers to prepare for safe shipment.
• Organized warehouse inventory in effective and efficient manner.
• Palletized boxes for easy movement and shipment.
• Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
• Counted inventory stock daily and reported totals to supervisor for auditing.

• Handled storage of articles in bins, floor, shelves, and assigned areas according to product categories.
• Recommended, selected and helped locate merchandise based on customer needs and desires.

• Cleaned food preparation and buffet areas in restaurant.
• Followed safety protocols in handling of equipment and food.
• Set up buffet and filled with food for a salad bar.
• Maintained a spotless bar, guard and floor area.
• Monitored buffet food quantities and refilled items.
• Replaced aging items with fresh ingredients.
• Made sandwiches, including specialty items and custom orders.

Responsible for planning variety daily camp activities. Provides a very exciting and entertaining camp experience for children. Always had to be ready to face new challenges, whether it be working in very hot temperatures or planning new ways to keep the children entertained.