MADISON LASHAY FRESCH
Pflugerville,TX
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Host
Whataburger
07.2025 - 10.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlist efficiently to optimize seating arrangements.
- Communicated with kitchen staff to relay guest requests accurately.
- Assisted in training new hosts on operational procedures and customer service standards.
- Maintained cleanliness of front-of-house areas to enhance guest experience.
- Resolved guest inquiries and concerns professionally to ensure satisfaction.
- Answered customer questions about hours, seating, and menu information.
- Collaborated with team members to improve service flow and efficiency during busy shifts.
Food Prep & Service Assistant
Chicken Salad Factor
02.2025 - 10.2025
- Assisted customers with menu selections and special dietary needs.
- Maintained cleanliness and organization of dining and service areas.
- Prepared ingredients and assisted in food preparation processes.
- Handled cash transactions and operated point-of-sale systems accurately.
- Collaborated with team members to ensure efficient service delivery.
- Adapted quickly to changing customer demands during peak hours.
- Provided support in training new staff on operational procedures.
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
Insider
Domino's Pizza
06.2022 - 02.2025
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Made pizzas from scratch
- Followed step by step on how to make the pizzas and toppings
- Customer service, took people orders and did register
Education
Associate of Science - Nursing/ LVN
Palo Alto College
San Antonio, TXSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- Team player mentality
- Customer engagement
Delivery successful
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Delivered Student
- Name: FRESCH, MADISON LA'SHAY
- Gender: Female
- Date of Birth: 2006-09-04
- Student #: 644042764
- View: PDF
- Attachments: 1 attachment
- Program Type: Foundation
Tracking Information
- Tracking #: 0002151741
- Recipient: PALO ALTO COLLEGE
- Address: 1400 VILLARET, SAN ANTONIO, TX, 78224-2499
Message
FINAL TRANSCRIPT FOR ADMISSIONS FOR MADISON FRESCH. 2025-06-03 dtj
Languages
English
Timeline
Host
Whataburger
07.2025 - 10.2025
Food Prep & Service Assistant
Chicken Salad Factor
02.2025 - 10.2025
Insider
Domino's Pizza
06.2022 - 02.2025
Associate of Science - Nursing/ LVN
Palo Alto College