Madison Latham
Acworth,GA
Summary
Since starting at Jim N Nicks Bar-B-Q, I excel in delivering exceptional customer service and efficiently managing tasks. My expertise includes data entry and resolving complaints with empathy, enhancing customer satisfaction and operational efficiency. My work ethic, punctuality, and ability to prioritize tasks have consistently improved team performance.
Overview
7
7
years of professional experience
Work History
Front Counter Cashier
Jim N Nicks Bar-B-Q
Marietta, GA
10.2023 - Current
- Maintained strong customer relationships through friendly interactions and attentive service.
- Processed credit card, cash, and gift certificate payments with electronic computer system.
- Greeted every guest upon arrival.
- Recorded and rang in orders for guests.
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Resolved customer complaints professionally.
Server
Ocharley’s
Canton, GA
11.2017 - 10.2023
- Maintained strong customer relationships through friendly interactions and attentive service.
- Processed credit card, cash, and gift certificate payments with electronic computer system.
- Greeted every guest upon arrival.
- Recorded and rang in orders for guests.
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Resolved customer complaints professionally.
Education
GED
2022
Skills
- Excellent customer service
- Strong Work Ethic
- Patience and Empathy
- Efficient Task Prioritization
- Data entry
- Handling Complaints
Timeline
Front Counter Cashier
Jim N Nicks Bar-B-Q
10.2023 - Current
Server
Ocharley’s
11.2017 - 10.2023
GED