Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Madison Laudicina

Saratoga Springs,NY

Summary

Dynamic professional with a proven track record at Caputos and Aspen Dental, excelling in customer service and team collaboration. Recognized for creating welcoming environments and enhancing patient experiences. Skilled in time management and attention to detail, ensuring efficient operations and high satisfaction levels. Committed to delivering exceptional results in fast-paced settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Caputos Pizza
Clifton Park, NY
06.2022 - Current
  • Ensured high levels of customer satisfaction through excellent service delivery.
  • Maintained cleanliness and organized setup of dining room at all times.
  • Executed accurate money transactions according to established cash handling policies.
  • Handled various tasks concurrently, emphasizing quality in customer interactions.

Dental Assistant

Aspen Dental
Schenectady, NY
08.2019 - 06.2023
  • Created a welcoming environment for patients by providing exceptional customer service at all times.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

Education

High School Diploma -

Saratoga Springs High School
Saratoga Springs, NY
06-2017

Skills

  • Customer service excellence
  • Time management
  • Communication skills
  • Team collaboration
  • Conflict resolution
  • Attention to detail

Certification

Life insurance with Primerica.

06/2023

References

References available upon request.

Timeline

Server

Caputos Pizza
06.2022 - Current

Dental Assistant

Aspen Dental
08.2019 - 06.2023

High School Diploma -

Saratoga Springs High School

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