Madison Le Vine
Los Angeles,CA
Summary
Dynamic retail professional with over 8 years of customer-facing experience in luxury and high-volume environments. Expertise in delivering outstanding service and cultivating enduring client relationships while consistently upholding brand standards. Proven ability to anticipate customer needs, resolve issues swiftly, and drive sales performance in a fast-paced retail environment. Committed to creating seamless shopping experiences that foster brand loyalty through effective team collaboration and strategic merchandise presentation.
Overview
5
5
years of professional experience
Work History
Sales Associate/Operations
Whimsy + Row
03.2025 - 11.2025
- Open and close the store independently; manage daily operations and sales transactions
- Maintain visual merchandising standards and refresh displays to drive customer interest
- Fulfill online orders and manage inventory in back-of-house operations
- Handle customer service issues in person and via email with professionalism
- Maintained visual merchandising standards to showcase brand aesthetics effectively.
Seasonal Sales Support/Operations
David Yurman
08.2024 - 02.2025
- Provided exceptional customer service, assisting clients with inquiries, product selections, and transactions in a luxury retail environment.
- Efficiently processed sales and gift-wrapping services during peak seasonal demand.
- Assisted with inventory processes, including receiving, tagging, and transfers.
- Conducted regular inventory audits to maintain accuracy and compliance with company standards.
Sales Associate
Sweet Flower
09.2022 - 08.2023
- Educated clients on product benefits and usage, enhancing sales and customer satisfaction.
- Processed transactions efficiently while maintaining accuracy in cash handling and POS operations.
- Assisted in inventory management, restocking, and merchandising to maintain a well-organized sales floor.
- Maintained brand standards by ensuring store cleanliness and a welcoming atmosphere.
Applied Behavior Analysis Therapist
Autism Spectrum Therapies
10.2021 - 07.2022
- Provided one-on-one behavioral therapy to children on the autism spectrum.
- Developed and implemented behavior intervention plans to support client goals.
- Managed and de-escalated high-stress situations with patient and professionalism.
- Collaborated with families to provide guidance and ongoing support.
Sales Associate
Urban Outfitters
11.2020 - 09.2021
- Assisted customers with product selection, styling recommendations, and transactions.
- Responsible for setting up and maintaining visual displays and styled mannequins to showcase current trends and promotions.
- Cultivated a welcoming atmosphere through personalized client assistance and high service levels.
Education
Associates - Behavioral Science
Mt. San Jacinto College
05.2021
No Degree - Visual Communication
Fashion Institute of Design & Merchandising
Los Angeles, CASkills
- In-depth knowledge of luxury retail dynamics
- Customer relationship management
- Operations efficiency in inventory
- Customer issue resolution
- Skilled in creating engaging retail presentations
- Effective client communication
- Skilled in inventory management software
- Exceptional customer service
- Retail store operations
Disclaimer
THANK YOU FOR TAKING THE TIME TO READ MY RESUME. IF YOU HAVE ANY QUESTIONS, PLEASE REACH OUT.
Timeline
Sales Associate/Operations
Whimsy + Row
03.2025 - 11.2025
Seasonal Sales Support/Operations
David Yurman
08.2024 - 02.2025
Sales Associate
Sweet Flower
09.2022 - 08.2023
Applied Behavior Analysis Therapist
Autism Spectrum Therapies
10.2021 - 07.2022
Sales Associate
Urban Outfitters
11.2020 - 09.2021
Associates - Behavioral Science
Mt. San Jacinto College
No Degree - Visual Communication
Fashion Institute of Design & Merchandising