Summary
Overview
Work History
Education
Skills
Accomplishments
Member of the Baylor Softball team from 2018-2021
Member of the Southern Utah Softball Team 2021-23
Timeline
Generic

Madison Lindsey

Kingwood

Summary

Driven by a robust work ethic, integrity, and a passion for education. Skilled in team building, leadership development, and business growth, while leveraging the skills and confidence I acquired as a collegiate athlete. I am very adaptable to new environments, and excell in high stress situations.





Overview

2
2
years of professional experience

Work History

Self Proprietor

Self
01.2023 - Current
  • Provide softball knowledge to children in the form of lessons
  • Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
  • Managed finances, budgeting, and forecasting to optimize business growth and profitability.
  • Increased customer satisfaction by providing personalized service and addressing clients'' needs.
  • Consulted with customers to assess needs and propose optimal solutions.


Sales Associate

Express Factory
08.2023 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Server

Hibachi Grill
09.2022 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

No Degree - Sociololgy

Baylor University
Waco, TX

Bachelor of Science - Sociology

Southern Utah University
Cedar City, UT
04-2023

Skills

  • Business development
  • Revenue generation
  • Networking skills
  • Team building
  • Quality assurance
  • Planning and execution
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Cash handling
  • Time management skills
  • Team collaboration

Accomplishments

I have maintained a steady client base for the past year and a half of giving softball lessons. I have over 60 clients that come from all over the Houston area to receive my services. I also receive tons of recommendations through social media!

  • Achieved a strong clientele base by providing the children with knowledge that is both accurate and efficient.

Member of the Baylor Softball team from 2018-2021

I received a scholarship when I was 14 years old to play at Baylor University. I had received several other offers from schools like Washington, Arizona State, and Wisconsin. I was a pitcher for the team and was a member of FCA for the athletics department. Throughout my few seasons as a Baylor Bear, I was awarded several academic awards. Those include 2019 Academic All-Big 12 Rookie Team, 2019 Big 12 Commissioner's Honor Roll (Fall), and 2020 Big 12 Commissioner's Honor Roll (Fall & Spring). 


Member of the Southern Utah Softball Team 2021-23

 I transferred to Southern Utah University after that where I was a member of their softball team from 2021-2023. I received several academic accolades there but my most proud award would be being named to SUU's Dean's List for the Fall Semester of 2022.



Timeline

Sales Associate

Express Factory
08.2023 - 01.2025

Self Proprietor

Self
01.2023 - Current

Server

Hibachi Grill
09.2022 - 05.2023

No Degree - Sociololgy

Baylor University

Bachelor of Science - Sociology

Southern Utah University
Madison Lindsey