Madison Linta
Summary
Proven track record in enhancing team efficiency and customer satisfaction through exceptional service and problem-solving skills. Skilled in organization and preparation, and demonstrated flexibility across various roles. Reliably exceeds expectations with a strong work ethic and analytical approach, adept at handling high-pressure situations and diverse customer needs.
Overview
2
2
years of professional experience
Work History
FOH Team Member
Chick-fil-A
05.2024 - Current
- Learned all required tasks quickly to maximize performance.
- Keep work areas clean, organized, and safe to promote efficiency and team safety.
- Work scheduled shifts and remain available to work during coworker absences, holidays, and busy periods.
- Contribute to team success by completing jobs quickly and accurately.
- Developed and maintains strong cooperative relationships with coworkers and managers.
- Work different stations to provide optimal coverage and meet production goals.
- Address and resolve customer complaints in polite and professional manner.
- Achieve improved sales results with persuasive presentations and communication that showcases product benefits while addressing client needs.
- Enhance customer experience by providing friendly and efficient service at the front counter and drive-thru.
Catering Staff Member
My Chef Catering
02.2023 - Current
- Assist in event setup and teardown, ensuring a smooth transition between functions.
- Provide friendly, courteous service to create memorable moments for guests.
- Enhance guest experience by providing exceptional service during catered events.
- Work with catering staff to establish timely preparation and delivery of food and beverage orders.
- Maintain flexible work schedule to meet event needs.
- Demonstrate flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
FOH Team Member
Chipotle Mexican Grill
05.2023 - 05.2024
- Learned all necessary tasks quickly to maximize performance.
- Kept work areas clean, orderly, and safe to promote efficiency and team safety.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Catering Staff Member
Cuisine America
08.2022 - 02.2023
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
Education
High School Diploma -
Harvest Christian Academy
Elgin, IL05.2024
Skills
- Problem Resolution
- Strong Work Ethic
- Team Collaboration
- Time/Schedule Management
- Salesmanship
- Analytical Skills
- Exceptional Customer Service
- Patience and Empathy
- Reliability
- Creative Thinking
- Organization and Preparation
Timeline
FOH Team Member
Chick-fil-A
05.2024 - Current
FOH Team Member
Chipotle Mexican Grill
05.2023 - 05.2024
Catering Staff Member
My Chef Catering
02.2023 - Current
Catering Staff Member
Cuisine America
08.2022 - 02.2023
High School Diploma -
Harvest Christian Academy