Madison Lopardo
Land O Lakes,Fl
Summary
Customer service and team coordination experience with Texas Roadhouse, recognized for consistent performance and rapid promotion. Skilled in POS operation and high-volume service execution. Strong leadership and communication skills, with focus on operational accuracy and service quality. Dedicated to maintaining food safety standards.
Overview
3
3
years of professional experience
Work History
Host
Texas Roadhouse
Wesley Chapel
01.2024 - 11.2024
- Greeted arriving guests and ensured smooth transition to their tables. Led hosting team, overseeing seaters and bussers to maintain efficient service. Cleaned tables and assisted servers with silverware preparation at closing. Achieved promotion within 3.5 months of employment, demonstrating strong performance and dedication.
- Greeted guests with Texas Roadhouse hospitality and guided dining room seating.
- Managed wait list and communicated accurate wait times to incoming guests.
- Organized host stand and maintained smooth guest flow during busy shifts.
Kitchen/Cashier Shift Lead
Top Shelf Sport Lounge
Wesley Chapel
07.2025 - Current
- Processed cash, card, and mobile payments at Top Shelf Sport Lounge point-of-sale terminal
- Balanced cash drawer and verified daily register totals during closing shifts
- Served customers at the snack bar and prepared made-to-order items to enhance customer satisfaction.
- Created a friendly atmosphere for guests during their visit. and answered payment questions in fast-paced sports lounge setting
Education
Diploma -
Wiregrass Ranch Highschool
Wesley Chapel05-2024
Skills
- Customer service
- POS operation
- POS software
- Inventory control
- Food safety
- Health standards
- Shift supervision
- Team coordination
- Event coordination
- Front of house organization
- Clear communication
- Quick learner
LANGUAGES
English
AWARDS
Presidential Award for volunteering 250 hrs in a year, Won State Champ with my band my senior year
Volunteering
The Stano Foundation, Wesley Chapel, 2014-09, 2025-07, A non-profit military organization where we would pack a box of items the military personnel overseas would ask for free of charge for them. We would also help with festivals around Wesley Chapel. I would usually be with the cash box either checking people out at the pumpkin patch or getting them wrist bands for the bounce houses.
Timeline
Kitchen/Cashier Shift Lead
Top Shelf Sport Lounge
07.2025 - Current
Host
Texas Roadhouse
01.2024 - 11.2024
Diploma -
Wiregrass Ranch Highschool