Madison Lyons
Pittsburgh,PA
Summary
Accomplished Supervisor with a proven track record at Sheetz, enhancing team productivity and delivering top-notch customer service. Expert in operations management and strategic planning, with a flair for leadership and complex problem-solving. Skilled in training and mentoring, consistently achieving and surpassing goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Sheetz
Monroeville, PA
05.2021 - Current
- Demonstrated exceptional leadership and problem-solving capabilities to enhance team productivity.
- Delivered high-quality customer service.
- Assigned responsibilities and guided the team throughout operations.
Supervisor
Dollar General Distribution Center
Pittsburgh, PA
06.2020 - 05.2021
Oversaw daily operations, including delegating tasks, money handling, and providing customer service.
Team Trainer
Panera Bread
Monroeville, PA
09.2018 - 03.2020
- Trained other employees in customer service, food safety, and performance requirements.
Education
Reach Cyber Charter School
Pittsburgh, PA06.2020
Skills
- Training and mentoring
- Goal oriented
- Leadership
- Customer service
- Complex Problem-solving
- Strategic planning
- Team building
- Operations management
Certification
ServSafe, RAMP
Timeline
Supervisor
Sheetz
05.2021 - Current
Supervisor
Dollar General Distribution Center
06.2020 - 05.2021
Team Trainer
Panera Bread
09.2018 - 03.2020
Reach Cyber Charter School