Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Marroquin

China Grove,NC

Summary

Proactive professional with expertise in managing high-pressure environments and delivering exceptional service. Demonstrated ability to communicate effectively and adapt quickly while providing compassionate, patient-centered support. Eager to bring my strong interpersonal skills, attention to detail, and dedication to a nurse aide role within your company, contributing to a team focused on excellence in patient care and well-being.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager

China Grove Family House
China Grove, NC
11.2010 - Current
  • Supported front-to-back-end procedures, including hiring and employment processes.
  • Prepared payroll and maintenance budgets for corporate management approval.
  • Coordinated work handoffs and schedules with other shift managers.
  • Tracked labor, sales, and inventory, and managed operations to maximize returns.
  • Resolved customer complaints quickly, while maintaining high-quality standards of service delivery.

Radiology Registrar

Carolina Healthcare System
Concord, NC
04.2017 - 04.2018
  • Delivered an excellent service experience with a friendly, compassionate, and helpful demeanor.
  • Verified that all patients have orders with diagnosis and referring physician information, including a legible physician signature.
  • Assisted in meeting departmental goals, point-of-service collections, and registration accuracy.
  • Maintained HIPAA compliance and integrity of hospital policies and procedures.
  • Performed quality assurance checks on all registrations to ensure accuracy of data entry.
  • Provided excellent customer service by effectively communicating with patients, families, staff, and staff in other hospital departments.

Education

GED -

Rowan Cabarrus Community College
Salisbury, NC

Skills

  • Detail-oriented, and well-organized
  • Strong work ethic
  • Quick problem solver
  • Multi-tasking ability
  • Efficient and reliable team player
  • Adaptability and trustworthiness
  • Friendly demeanor
  • Patient care and management
  • HIPAA compliance
  • Interpersonal skills
  • Professionalism
  • Time management

Certification

  • Certified Nursing Assistant

Timeline

Radiology Registrar

Carolina Healthcare System
04.2017 - 04.2018

General Manager

China Grove Family House
11.2010 - Current

GED -

Rowan Cabarrus Community College

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