Madison Martin
Tulsa,OK
Summary
Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, strong leadership, and exceptional interpersonal skills. Adapt to working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Attendant
The UPS Store 3459
Broken Arrow, OK
12.2022 - 08.2023
- Greeted customers, answered their questions and provided them with assistance.
- Cleaned work areas and equipment at the end of each shift.
- Ensured that all customer service standards were met or exceeded during each shift.
- Provided accurate change and processed credit card transactions quickly and efficiently.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Verified shipping documents for accuracy.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
Receptionist
Berkshire Salon and Day Spa
Broken Arrow, OK
12.2021 - 08.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Bachelor of Science - Management Information Systems
Oklahoma State University
Stillwater, OK05-2027
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05-2023
Skills
- Cash handling experience
- Multi-line phone system
- Complaint resolution
- Strong Work Ethic
- Cleaning procedures
- Guest Relations
Accomplishments
- National Honor Society
- Academic Excellence Scholarship
- Hunter Stone Endowed Scholarship
References
References available upon request.
Timeline
Attendant
The UPS Store 3459
12.2022 - 08.2023
Receptionist
Berkshire Salon and Day Spa
12.2021 - 08.2022
Bachelor of Science - Management Information Systems
Oklahoma State University
High School Diploma -
Broken Arrow High School