Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Martin

1753 Molly Ln

Summary

Dynamic sales professional with a proven track record at Victoria's Secret & PINK, excelling in customer service and team leadership. Enhanced store performance through effective training and inventory management, achieving significant improvements in customer satisfaction. Skilled in cash handling and POS operations, consistently delivering results in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Sales Associate

MJ's Discount Warehouse
02.2022 - Current
  • Assisted in managing inventory levels, ensuring optimal stock availability for sales.
  • Coordinated promotional events to drive store traffic and increase revenue.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Executed product displays and merchandising strategies to maximize visual appeal.
  • Trained new associates on sales techniques and customer service best practices.

Beauty Supervisor

Victoria's Secret & PINK
08.2020 - 01.2022
  • Supervised daily operations, ensuring compliance with brand standards and policies.
  • Trained and mentored beauty associates, fostering team development and performance improvement.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Trained newly hired sales team in upselling techniques.
  • Trained and mentored junior staff on money handling protocols and best practices.
  • Monitored shipment schedules and coordinated with dispatch teams to ensure timely deliveries.

Part Time Supervisor

Justice For Girls
10.2015 - 07.2020
  • Analyzed workflow processes to identify inefficiencies and recommend improvements.
  • Supervised daily operations, ensuring compliance with store policies and procedures.
  • Managed inventory control processes, optimizing stock levels to reduce losses.
  • Conducted cash handling procedures, maintaining accuracy in financial transactions.
  • Resolved customer inquiries and complaints, enhancing overall shopping experience.
  • Organized and maintained backroom inventory for optimal accessibility and efficiency.

Education

High School Diploma -

AHA
Pell City, AL
05-2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Store opening and closing
  • POS system operation
  • Problem-solving
  • Reliable and punctual

Timeline

Sales Associate

MJ's Discount Warehouse
02.2022 - Current

Beauty Supervisor

Victoria's Secret & PINK
08.2020 - 01.2022

Part Time Supervisor

Justice For Girls
10.2015 - 07.2020

High School Diploma -

AHA

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