Madison Mason
Cumming,GA
Summary
My workplace experience comes from different ends of the spectrum, yet each job has taught me a great deal about people. From child care to serving tables of varying ages, the innate absorption of what each individual needs has served well in every workplace, as well as time management and organization skills.
Overview
6
6
years of professional experience
Work History
Server
Last Resort Grill
Athens, GA
06.2023 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Private Nanny
Karen Dunwiddie
Dawsonville, GA
04.2022 - 05.2023
- Developed an understanding of each child's individual strengths and weaknesses.
- Provided supervision and guidance to ensure safety of children in all situations.
- Provided positive reinforcement through rewards systems for good behavior.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
Daycare Worker
White Oak Learning Academy
Dawsonville, GA
12.2021 - 04.2022
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
- Engaged children in creative play activities such as art projects, music time, story time.
- Assisted in potty training and diapering children as needed.
- Maintained accurate daily records of attendance and activities completed by each child.
- Enforced rules to teach good manners and maintain safe environment.
- Provided snacks and meals in accordance with dietary guidelines.
- Established good relationships with families through open communication about their child's progress.
Team Leader
Chick-fil-A
Cumming, GA
09.2018 - 06.2021
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Maintained a positive work environment that promoted collaboration between team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Reviewed completed work to verify consistency, quality, and conformance.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Assigned projects and distributed tasks to team members as per area of expertise.
Education
Bachelor of Science - Psychology
University of Georgia
Athens, GASome College (No Degree) - Psychology
University of North Georgia
Dahlonega, GAHigh School Diploma -
West Forsyth High School
Cumming, GA05-2021
Skills
- Team member support
- Positive guest interactions
- Positive and professional
- Special needs experience
- American sign language proficient
- CBT skills experience
- Building rapport
- CPR training
- Positive discipline strategies
Affiliations
- Extra Special People Volunteer
- Small Group Leader (throughout high school and the first two years of college)
Languages
English
Professional
American Sign Language
Elementary
Accomplishments
- Dean's List (throughout college)
- National Honors Society (high school)
References
References available upon request.
Timeline
Server
Last Resort Grill
06.2023 - Current
Private Nanny
Karen Dunwiddie
04.2022 - 05.2023
Daycare Worker
White Oak Learning Academy
12.2021 - 04.2022
Team Leader
Chick-fil-A
09.2018 - 06.2021
Bachelor of Science - Psychology
University of Georgia
Some College (No Degree) - Psychology
University of North Georgia
High School Diploma -
West Forsyth High School
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