Madison Mathews
Phoenix,AZ
Summary
Hardworking employee with proven relationship-building and time management skills in fast-paced environments. Successful at handling multiple tasks of all sizes with accuracy while still executing people skills and social interactions. Strives to meet guest needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Camden
Phoenix
06.2023 - Current
- Built relationships with neighbors to make sure they feel at home and important to us
- Showcase our "living excellence" to future residents while touring
- Represent our community and company in a glowing manner
- Prepare leases and manage active resident accounts
- Mediate and resolve any concerns that may arise
- Knowledgable in Onesite and Funnel
Server
Raven's View Wine Bar
Cave Creek
03.2022 - 05.2023
- Provided exceptional service to a high volume of daily guests
- Greeted guests, answered questions and recommended specials to increase profits
- Checked with guests to determine satisfaction with meals, promptly taking action to correct any problems
Lead Manager
Hopdoddy Burger Bar
Scottsdale
01.2019 - 06.2022
- Assisted with training and development of new team members
- Maintained guest awareness to recognize success and look for improvement
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
Hostess
Modern Margarita
Phoenix
01.2017 - 08.2018
- Greeted incoming guests and escorted them to assigned dining area with menus
- Responded appropriately to guest complaints, bringing major issues to the manager on duty
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
Education
Associate of Science Horticulture Science -
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ12.2022
Skills
- Reliable & punctual
- Steadfast & adaptable
- Kind & polite
- Personable
- Efficient
- Inquisitive
- Team player
- Precise attention to details
- Strong communication
- Problem solver
Committees
12/01/20, 06/01/22, Hopdoddy Burger Bar, Inclusion Committee
Timeline
Leasing Consultant
Camden
06.2023 - Current
Server
Raven's View Wine Bar
03.2022 - 05.2023
Lead Manager
Hopdoddy Burger Bar
01.2019 - 06.2022
Hostess
Modern Margarita
01.2017 - 08.2018
Associate of Science Horticulture Science -
Maricopa Community Colleges - Paradise Valley Community College
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