Madison Matullo
Folsom,CA
Summary
Recent graduate and motivated professional ready to grow my career, with hands-on experience in customer service, sales, and administrative support. Comfortable managing high-volume tasks, communicating clearly, and building strong relationships with customers and teams.
Overview
5
5
years of professional experience
Work History
Management Trainee
Enterprise Rent-A-Car
08.2024 - Current
- Managed daily branch operations, ensuring optimal customer service and efficient vehicle turnover.
- Supported team in achieving sales targets through effective communication and relationship-building with customers.
- Developed marketing initiatives to increase local brand awareness and drive business growth within the community.
- Coordinated scheduling of vehicle maintenance, minimizing downtime and maximizing availability for rentals.
Cashier
Safeway
01.2024 - 05.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Child-Care Provider
Child and Family Research Center
11.2022 - 12.2023
- Created and led age-appropriate activities to encourage learning milestones
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Ensured compliance with health and safety regulations within the childcare setting.
Busser/Hostess
Pete’s Pizza and Brewhouse (Seasonal)
05.2022 - 08.2022
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted servers in delivering food and beverages promptly to ensure customer satisfaction.
- Managed guest seating arrangements to optimize flow and minimize wait times.
Hostess/Takeout/Expo
Chicago Fire
08.2020 - 08.2021
- Greeted and seated guests promptly, enhancing customer experience and ensuring efficient table turnover.
- Answered customer questions about hours, seating, and menu information
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Psychology, Minor in Business Administration
University of Nevada, Reno
01.2025
Skills
- Sales techniques
- Strategic planning
- Customer service
- Multitasking
- Decision-making
- Excellent communication
- Problem resolution
Timeline
Management Trainee
Enterprise Rent-A-Car
08.2024 - Current
Cashier
Safeway
01.2024 - 05.2024
Child-Care Provider
Child and Family Research Center
11.2022 - 12.2023
Busser/Hostess
Pete’s Pizza and Brewhouse (Seasonal)
05.2022 - 08.2022
Hostess/Takeout/Expo
Chicago Fire
08.2020 - 08.2021
Bachelor of Arts - Psychology, Minor in Business Administration
University of Nevada, Reno