Madison May
San Dimas,CA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Paymaster Lounge. Proven ability to enhance guest engagement and efficiently manage cash handling. Recognized for maintaining a pristine dining environment while ensuring timely service, contributing to a memorable dining experience.
Overview
3
3
years of professional experience
Work History
Server
Paymaster Lounge
02.2025 - 06.2026
- Provided exceptional customer service by promptly addressing guest needs and inquiries.
- Operated POS system efficiently to process orders and manage transactions.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Bartender
Devils Point
02.2024 - 12.2024
- Mix and serve cocktails according to standardized recipes, ensuring consistency and quality.
- Maintain cleanliness and organization of bar area, adhering to health and safety regulations.
- Assist customers with beverage selections, providing exceptional service and enhancing their experience.
- Manage inventory levels, restocking supplies as needed to meet operational demands.
Server
Matador
03.2023 - 01.2024
- Provided exceptional customer service in fast-paced dining environment.
- Accurately processed orders and handled transactions efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
High School Diploma -
Rancho Cucamonga Highschool
Rancho Cucamonga, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Paymaster Lounge
02.2025 - 06.2026
Bartender
Devils Point
02.2024 - 12.2024
Server
Matador
03.2023 - 01.2024
High School Diploma -
Rancho Cucamonga Highschool