Hi, I’m
Madison "May" Elsby
St. George,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills. Eager to help the team achieve company goals.
Overview
6
years of professional experience
Work History
House Of Hearing
Schedule Coordinator
07.2022 - Current
Job overview
- Answer the phone upwards of 40 times a day and promptly directed incoming calls to the correct offices.
- Set schedules for 3 specialists by planning and designating shifts and hours.
- Flagged potential issues by monitoring timelines.
- Processed manufacturing orders from sales representatives.
- Tracked progress of manufacturing orders.
- Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
- Devised and implemented efficient processes for production tracking and inventory control.
- Tracked the progress of goods during manufacturing.
- Updated management and clients on the progress of production.
- Maintained accurate records and handled purchase orders.
Whiplash Center Of Utah
Receptionist / Chiropractic Assistant
02.2018 - 07.2022
Job overview
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Obtained and documented patient medical history, vital signs, and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
Rocky Mountain Chocolate Factory Inc.
Cashier / Food Server
04.2017 - 06.2018
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
Utah Tech University225 S Univ Ave, St. George, UT 84770
Bachelor of Arts from Digital Film
05.2022
University Overview
- Professional Development: Production Assistant with a Reality TV Company for 2 years.
- Capstone Project: Capstone Film, I was the writer / director for my own short film, planned dailies with my team, and worked with the talent to capture the best performances.
Tuacahn High School For The Performing ArtsIvins, UT
High School Diploma
05.2015
University Overview
- Extracurricular Activities: Sold a work of art in an Art Building fundraiser.
- Awarded Best Sculpture
Skills
- Critical Thinking
- Effective Customer Service
- Telephone Management
- Continuous Improvement Strategies
- Workflow Processes
- Effective Scheduling
Hobbies
I enjoy taking long walks searching for uncommon birds with my dog Sadie as well as taking hikes in the hidden gems of the desert I live in. When I want to slow down, I like to read fantasy and suspense novels and sketch local birds.
Timeline
Schedule Coordinator
House Of Hearing
07.2022 - Current
Receptionist / Chiropractic Assistant
Whiplash Center Of Utah
02.2018 - 07.2022
Cashier / Food Server
Rocky Mountain Chocolate Factory Inc.
04.2017 - 06.2018
Utah Tech University
Bachelor of Arts from Digital Film
Tuacahn High School For The Performing Arts
High School Diploma