Madison-Maya Nagai
Bethlehem,PA
Summary
Detail-oriented individual skilled in multi-tasking and team collaboration. Successfully managed operations in both the funeral/death investigating and food service industries, due to her strong interpersonal skills and ability to work with people from diverse backgrounds.
Overview
2027
2027
years of professional experience
Work History
Funeral Home Assistant/Body Removal
Cantelmi Long Funeral Home
Bethlehem, PA
01.2026 - Current
- Traveled to nursing homes, hospitals and personal residences to collect and transport the deceased to the funeral home
- Assisted in cremations
- Processed and transferred cremains to temporary or permanent urns
- Transport decedent and/or cremains to airport for international travel
- Assisted in preparing bodies for viewing or burial
- Prepared and maintained the cleanliness of funeral home facilities.
- Prepared spaces for visitations and memorial services by setting up chairs, floral displays, and multimedia equipment as needed.
- Organized inventory of caskets, urns, and other merchandise for display.
General Manager
Retro Burger
Bethlehem, PA 18015
05.2023 - 01.2026
- Oversaw daily operations
- Interviewed, hired and trained all staff members Front of House and Back of House
- Developed and implemented standards of procedure for both Front of House and Back of House
- Accurately oversaw and handled all cash, ensuring accurate deposit drops and cash drawer histories
- Scheduled all staff including bartenders, servers, kitchen staff, cleaning crew and weekly entertainment schedule
- Managed and purchased all inventory, including, but not limited to: food, non-alcoholic beverage, liquor and beer
- Processed and input payroll for staff members
- Fostered a positive work environment
- RAMP and ServSafe Certified
- Maintained and nurtured positive relationships in the local Food and Beverage industry
General Manager
Molly’s Irish Grille and Sports Pub
Bethlehem, PA
05.2010 - 05.2024
- Oversaw daily operations
- Interviewed, hired and trained all staff members Front of House and Back of House and Security
- Developed and implemented standards of procedure for both Front of House and Back of House
- Accurately oversaw and handled all cash, ensuring accurate deposit drops and cash drawer histories
- Scheduled all staff including bartenders, servers, bouncers, and kitchen staff
- Managed and purchased all inventory, including, but not limited to: food, non-alcoholic beverage, liquor and beer
- Processed and input payroll for staff members
- Fostered a positive work environment
- RAMP and ServSafe Certified
- Maintained and nurtured positive relationships in the local Food and Beverage industry
- Managed and operated security cameras, regularly providing footage for Bethlehem Police Department when requested to help with their investigations
Funeral Home Assistant/Body Removal
Cantelmi Long Funeral Home
Bethlehem, PA
04.2020 - 08.2020
- Traveled to hospitals, nursing homes and private residences to collect decedent and transport to the funeral home
Deputy Coroner
Northampton County Coroner’s Office
Easton, PA
2014 - 05.2018
- Conducted investigations to determine the cause and manner of death surrounding the death of individuals within Northampton County
- Maintained a respectful and professional relationship with fellow investigative agencies and funeral homes in the area
- Conducted preliminary examinations of the body to locate and identify signs of trauma, and to identify factors indicative of time of death
- Collected evidence, medications, personal property pertaining to the decedent/death
- Subpoenaed and reviewed medical records; spoke with medical professionals in relation to the decedent
- Located and read wills and other legal documents
- Conducted in-person and over the phone interviews with witnesses and next of kin to gather essential information
- Photographed the decedent and scene
- Attended and handled photography during autopsies
- Collected toxicology, fingerprints and DNA samples
- Made death notification to next of kin when necessary
- Prepared investigative reports
- Completed death certificates
- Stayed current with continuing education courses
Education
Criminal Justice
Kutztown University of Pennsylvania
Kutztown, PASkills
- RAMP
- ServSafe
- PA Coroners' Basic Education Course and Examination (2015)
- Bloodstain Pattern Documentation, Preservation and Collection (2016)
- PA State Coroner's Association Advanced Death Investigation Seminar (2017)
- PA State Coroner's Association Behavior Analysis Tips for Death Investigators (2017)
Timeline
Funeral Home Assistant/Body Removal
Cantelmi Long Funeral Home
01.2026 - Current
General Manager
Retro Burger
05.2023 - 01.2026
Funeral Home Assistant/Body Removal
Cantelmi Long Funeral Home
04.2020 - 08.2020
General Manager
Molly’s Irish Grille and Sports Pub
05.2010 - 05.2024
Deputy Coroner
Northampton County Coroner’s Office
2014 - 05.2018
Criminal Justice
Kutztown University of Pennsylvania