Summary
Overview
Work History
Education
Skills
Timeline
Awards
Leadership
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Madison Mays

High Point,NC

Summary

Professional in an entertainment industry known for high standards and results-driven performance. Experienced in delivering exceptional guest experiences and supporting team initiatives. Reliable in dynamic environments with focus on collaboration and flexibility. Utilizes strong communication skills to engage and assist guests effectively.

Overview

8
8
years of professional experience

Work History

Disney College Program Intern

Walt Disney World Company
Orlando, FL
08.2026 - Current
  • Streamlined workflows and improved efficiency in operational processes.
  • Collaborated with team members to maintain cleanliness and organization of workspaces.
  • Monitored inventory levels, ensuring adequate supply for daily operations and events.
  • Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
  • Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
  • Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.

Clinical Laboratory Technologist

LabCorp
Burlington, NC
09.2025 - 07.2026
  • Performed complex laboratory tests to ensure accurate patient diagnoses.
  • Developed and maintained quality control protocols for testing procedures.
  • Trained and mentored junior technologists on laboratory processes and safety standards.
  • Managed inventory levels efficiently, minimizing waste while ensuring sufficient supplies were available for all testing needs.
  • Contributed to the development of new testing methods, enhancing diagnostic capabilities within the clinical lab setting.
  • Enhanced patient care through accurate and timely test results, utilizing advanced laboratory technologies.

Cashier/Sales Associate

Westlake Ace Hardware
High Point, NC
08.2025 - 02.2026
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers in locating products and providing expert advice on hardware solutions.
  • Implemented promotional displays, enhancing product visibility and driving sales growth.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

Wild Birds Unlimited
Greenville, NC
09.2023 - 05.2025
  • Assisted customers in selecting appropriate bird feeders and seed blends based on individual preferences and local wildlife needs.
  • Maintained store displays, ensuring product availability and visual appeal to maximize customer engagement.
  • Provided exceptional customer service, fostering positive relationships with bird enthusiasts and ensuring repeat business.

Horse Caretaker

Jennifer Galloway LLC
Strokes, NC
08.2022 - 12.2022
  • Managed stable cleanliness and maintenance.
  • Managed inventory of feed, supplies, and equipment.
  • Filled hay nets and water buckets and measured feed and supplements.
  • Mucked out stables, swept yard and stacked feed and bedding.

Front Desk Management

Health First Chiropractic
High Point, NC
06.2018 - 06.2022
  • Managed daily front desk operations, ensuring efficient patient flow and appointment scheduling.
  • Resolved patient inquiries and concerns proactively, fostering a welcoming environment for all visitors.
  • Responded to telephone, email and in-person inquiries.

Education

Bachelor of Science - Biology

East Carolina University
Greenville, NC
05-2025

High School Diploma -

High Point Christian Academy
High Point, NC
05-2022

Skills

  • Event planning experience
  • Quality control
  • Attention to detail
  • Time management expertise
  • Computer skills
  • Customer engagement
  • Strong teamwork
  • Leadership qualities
  • Flexible schedule
  • Laboratory quality control
  • Quick learner

Timeline

Disney College Program Intern

Walt Disney World Company
08.2026 - Current

Clinical Laboratory Technologist

LabCorp
09.2025 - 07.2026

Cashier/Sales Associate

Westlake Ace Hardware
08.2025 - 02.2026

Sales Associate

Wild Birds Unlimited
09.2023 - 05.2025

Horse Caretaker

Jennifer Galloway LLC
08.2022 - 12.2022

Front Desk Management

Health First Chiropractic
06.2018 - 06.2022

Bachelor of Science - Biology

East Carolina University

High School Diploma -

High Point Christian Academy

Awards

May 2025 - Honors Thesis - Grade - Graduated with Honors in Biology after successfully defending a thesis to a panel., May 2022 - John Philip Sousa Band Award - Grade 12 - Introduced in 1955 to honor the top student in the high school band, the John Philip Sousa Band Award recognizes superior musicianship and outstanding dedication., Jul 2021 - Envision Experience Graduate - Grade 10, 11 - Envision Experience Medical Program Graduate, Nov 2020 - IEA Sportsmanship - Grade 11 - Nominee for the National IEA Sportsmanship award

Leadership

  • Instructor for Beginner Lessons at Jamestown Equestrian Center and The Painted Pony
  • Camp Instructor for summer camps at The Painted Pony