Madison McCluan
Henderson,NV
Summary
Client-focused professional with 10+ years of experience in customer service, appointment management, and relationship building. Known for strong communication skills, problem solving, and the ability to manage multiple tasks in fast-paced environments. Seeking a remote opportunity where I can leverage my organizational, administrative, and client service experience.
Overview
10
10
years of professional experience
Work History
Hairstylist
Self-Employed / Salon-Based
Las Vegas, NV
01.2018 - Current
- Built and maintained a loyal client base through strong communication and customer service.
- Managed appointment scheduling, confirmations, and client records.
- Consulted with clients to understand needs and provide customized services.
- Handled payments, product sales, and daily financial transactions.
- Maintained social media presence to attract and retain clients.
- Managed multiple appointments while maintaining quality and efficiency.
Nanny / Personal Assistant
Private Family
Las Vegas, NV
01.2016 - 01.2018
- Managed daily schedules, appointments, and household organization.
- Coordinated errands, travel planning, and calendar management.
- Provided childcare while maintaining structured routines and activities.
- Assisted with administrative tasks and household logistics.
- Maintained high level of trust, confidentiality, and communication.
Education
GED - Adult Education
01-2015
Optician License - undefined
SDSU Global campus
01-2020
Cosmetology License - undefined
Paul Mitchell the School of Las Vegas
01-2017
Skills
- Customer Service & Client Relations
- Appointment Scheduling & Calendar Management
- Sales & Product Recommendations
- Time Management & Multitasking
- Social Media Communication
- Problem Solving & Conflict Resolution
- Organization & Administrative Support
- Cash Handling & POS Systems
Websites
Timeline
Hairstylist
Self-Employed / Salon-Based
01.2018 - Current
Nanny / Personal Assistant
Private Family
01.2016 - 01.2018
Optician License - undefined
SDSU Global campus
Cosmetology License - undefined
Paul Mitchell the School of Las Vegas