Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison McCormick

Joshua,TX

Summary

Dynamic and adaptable professional with a proven track record in hospitality and customer service. Excelled at Taco Bell as a Shift Leader, enhancing team efficiency and guest satisfaction. Skilled in multitasking, organization, and communication, ensuring high-quality service. Demonstrated strong work ethic and guest engagement, significantly improving sales and customer experiences.

Overview

7
7
years of professional experience

Work History

Server

Olive Garden
Burleson, TX
01.2025 - Current
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Shift Leader

Taco Bell
San Antonio, TX
01.2023 - 12.2024
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Ran shifts
  • Helped train new team members
  • Made sure store was properly stocked and prepped every shift.

Shift Leader

Taco Bell
Alvarado, TX
10.2021 - 12.2022

Front Desk Receptionist

La Quinta Inn & Suites In
Alvarado, TX
07.2021 - 10.2021
  • Answered phone calls, and made reservations.
  • Checked customers in and out of the hotel.
  • Cleaned up the common and breakfast areas.
  • I made a cleaning list for housekeeping.

Front Desk Receptionist

Jellystone Park Camp Resorts
Burleson, TX
07.2020 - 12.2020
  • Checked customers out in the gift shop.
  • Kept the gift shop clean.
  • Checked people into their cabins.
  • Made walk-in reservations.

Activities Aide

Town Hall Estates
Keene, TX
06.2018 - 08.2018
  • Visited the residents every day with activities to keep them company.
  • Helped host group activities like bingo and exercise.
  • Visit each room and talk with the residents.

Education

High School Diploma -

Keene High School
TX
06-2020

Skills

  • Team member support
  • Calm demeanor
  • Food safety
  • Shift management
  • Multitasking and organization
  • Strong work ethic
  • Guest engagement
  • Task prioritization
  • Communication
  • Time Management
  • Adaptability

Timeline

Server

Olive Garden
01.2025 - Current

Shift Leader

Taco Bell
01.2023 - 12.2024

Shift Leader

Taco Bell
10.2021 - 12.2022

Front Desk Receptionist

La Quinta Inn & Suites In
07.2021 - 10.2021

Front Desk Receptionist

Jellystone Park Camp Resorts
07.2020 - 12.2020

Activities Aide

Town Hall Estates
06.2018 - 08.2018

High School Diploma -

Keene High School
Madison McCormick