Madison McDonald
Middletown
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nike Factory Store
06.2025 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems for accurate sales reporting.
- Maintained store cleanliness and organization to create welcoming environment for shoppers.
- Collaborated with team members to restock shelves and manage inventory effectively.
- Educated customers on product features and benefits to support informed purchasing decisions.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Retail Associate
Sierra
03.2024 - 07.2024
- Assisted customers in finding or selecting items, and providing recommendations
- Stock, replenished, and organize inventory with accuracy and efficiency
- Assisting customers in setting up store accounts and helped them apply for store, credit cards, and answering all questions about the benefits and process
- Provide assistance with transactions using POS system, as well as checking receipts and handling cash
Seasonal Sales Associate
Legoland
04.2023 - 08.2023
- Assisted customers in finding specific lego sets, and providing recommendations to sets that they may like do to their interests
- Greeting customers with a smile and being friendly with children
- Stock, replenish and tidy displays, checking inventory for specific items for customers
Education
Diploma -
Middletown Highschool
Middletown, NY01.2024
Skills
- Customer-oriented
- Hardworking
- Organization and attention to detail
- Responsible
- Critical Thinking
- Teamwork
- People Person
- Dependable
- Administrative skills
- Customer service
- Listening skills
- Multi-tasking strength
- Cash handling
- POS system operation
- Professional demeanor
- Inventory tracking
- Inventory control
Timeline
Sales Associate
Nike Factory Store
06.2025 - 08.2025
Retail Associate
Sierra
03.2024 - 07.2024
Seasonal Sales Associate
Legoland
04.2023 - 08.2023
Diploma -
Middletown Highschool
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