Summary
Overview
Work History
Education
Skills
References
Serve Safe Certification
Timeline
Generic

Madison McElrath

Southfield,United States

Summary

Hardworking College Student seeking employment. Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company. High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

5
5
years of professional experience

Work History

Server

Chandlier Detroit
Detroit, MI
06.2024 - Current
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.

Server

Empire Kitchen & Cocktails
Detroit, MI
05.2022 - 10.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

Floods Bar and Grill Detroit
Detroit
08.2022 - 11.2023
  • Made suggestions to customers based on preferences
  • Worked as a team member with other restaurant professionals to ensure satisifed customers
  • Continually aimed to be reliable and punctual
  • Passed food orders through to kitchen staff clearly and quickly.

Cashier

Dbo's Daiquiris
Southfield, MI
01.2022 - 01.2023
  • Handled food with sanitation and safety in mind
  • Identified and maximized sales opportunities, and increased customer retention rates
  • Brought forth excellent customer service skills and a commitment to customer satisfaction
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

Lab processing/assistant

Helix Diagnostics Waterford
Southfield, United States
08.2020 - 09.2022
  • Reviewed patient documents and transfer information to our premade system along with the test they were being tested for
  • Entered data into computer tracking system and filed paperwork according to procedures
  • Maintained organized work area by cleaning and removing hazards
  • Interacted regularly with peers and management to pursue continuous improvement of facility operations and promote teamwork-focused environment.

Education

Associates -

Oakland Community College Southfield
09.2023

Skills

  • Fast Learner
  • Customer Service
  • Adaptability
  • Problem Solving
  • POS Operation
  • High-Volume Dining
  • Communication
  • Guest Engagement
  • Strong Work Ethic

References

Creflo Mims, Dbos Daiquiris, rmims30@gmail.com, 3136101004

Serve Safe Certification

  • I am fully trained and certified through my serve safe certificate taken February 12th 2023

Timeline

Server

Chandlier Detroit
06.2024 - Current

Server

Floods Bar and Grill Detroit
08.2022 - 11.2023

Server

Empire Kitchen & Cocktails
05.2022 - 10.2024

Cashier

Dbo's Daiquiris
01.2022 - 01.2023

Lab processing/assistant

Helix Diagnostics Waterford
08.2020 - 09.2022

Associates -

Oakland Community College Southfield
Madison McElrath
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