Madison McKee
Lees Summit ,MO
Summary
Dynamic supervisor with proven expertise in training and mentoring at Midwest Karting LLC. Skilled in inventory control and complex problem-solving, I enhanced team efficiency and customer satisfaction through effective leadership and relationship building. Committed to fostering a motivated workforce while optimizing operational processes for improved performance.
Overview
4
4
years of professional experience
Work History
Supervisor
Midwest Karting LLC
Lee's Summit, MO
07.2023 - Current
- Assisted in training new team members on operational processes and safety protocols.
- Supported daily operations by monitoring workflow and ensuring compliance with safety regulations.
- Maintained cleanliness and organization of work areas to enhance productivity and efficiency.
- Collaborated with team to identify areas for improvement in standard operating procedures.
- Utilized inventory management systems to track supplies and assist in ordering materials as needed.
- Participated in team meetings to provide input on operational challenges and solutions.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Team Member
Culver Franchising System
Lee's Summit, MO
11.2022 - 07.2023
- Assisted in food preparation and assembly, ensuring quality and consistency in menu items.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours for efficient service delivery.
- Trained new employees on operational procedures, emphasizing safety and efficiency protocols.
- Operated point-of-sale system accurately, processing transactions and handling cash responsibly.
- Monitored inventory levels, assisting in restocking supplies to minimize shortages during service hours.
- Implemented feedback from customers to enhance service quality and improve overall dining experience.
Sales Associate
The Pink Magnolia Tanning and Boutique
Pleasant Hill, MO
12.2021 - 03.2023
- Assisted customers with product selection and provided personalized service to enhance shopping experience.
- Maintained inventory levels, ensuring products were stocked and organized for efficient sales operations.
- Executed daily cash register transactions accurately, handling payments and balancing cash drawers effectively.
- Collaborated with team members to optimize store layout, improving customer flow and engagement.
- Implemented promotional displays, increasing visibility of new arrivals and seasonal items in-store.
- Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma - Business
Metropolitan Community College
Kansas City, MOHigh School Diploma -
Pleasant Hill High School
Pleasant Hill, MO05.2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff development
- Team building
- Processes and procedures
- Relationship building
- Public speaking
- Inventory oversight
Timeline
Supervisor
Midwest Karting LLC
07.2023 - Current
Team Member
Culver Franchising System
11.2022 - 07.2023
Sales Associate
The Pink Magnolia Tanning and Boutique
12.2021 - 03.2023
High School Diploma - Business
Metropolitan Community College
High School Diploma -
Pleasant Hill High School