Professional Summary
Overview
Work History
Education
Skills
Timeline

Madison McMillian

Side Pockets
KANSASCITY,MO
10
years of professional experience

Dedicated professional with strong multitasking and problem-solving skills. Proven ability to enhance customer satisfaction and team performance in fast-paced environments.

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.

Work History

Bartender

2 Years 10 Months
Side Pockets | 10.2023 - Current
  • Crafted and served a variety of cocktails, ensuring customer satisfaction and repeat business.
  • Implemented efficient workflow processes, reducing wait times during peak hours while maintaining quality service.
  • Managed bar inventory, tracking supplies to maintain optimal stock levels for service continuity.
  • Trained new staff on drink preparation techniques and customer service standards to enhance team performance.
  • Served high customer volumes during special events, nights, and weekends.

Hairstylist

3 Years 4 Months
Skyline Downtown Salon | 05.2020 - 09.2023
  • Executed precision haircuts, coloring, and styling techniques using advanced tools.
  • Developed and maintained strong client relationships, ensuring repeat business through exceptional service.
  • Provided personalized consultations to assess client needs and preferences.
  • Mentored junior stylists in best practices for hair care and customer engagement.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.

Sales Associate

3 Years 11 Months
Petland | 04.2016 - 03.2020
  • Assisted customers in selecting appropriate pet supplies and products, enhancing overall shopping experience.
  • Developed strong customer relationships through personalized service and product knowledge.
  • Trained new sales associates on customer service best practices and operational procedures.
  • Maintained inventory accuracy by conducting regular stock checks and updating systems.

Education

Dental Assisting - Dental

Concorde Career College | Kansas City, MO | 07.2024

Cosmotology - Cosmotology

House of Heavilin Beauty College | Blue Springs, MO | 01.2020

Skills

Effective multitasking
Complex Problem-solving
Dependable service delivery
Mixology techniques
Collaborative team player
Team collaboration
Highly reliable

Timeline

Bartender

Side Pockets
10.2023 - CurrentRead More

Hairstylist

Skyline Downtown Salon
05.2020 - 09.2023Read More

Sales Associate

Petland
04.2016 - 03.2020Read More

Concorde Career College

Dental Assisting from Dental
Read More

House of Heavilin Beauty College

Cosmotology from Cosmotology
Read More
Madison McMillian