Madison Miller
Conroe,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Banquet Bartender dedicated to team success and willing to assist with all aspects of event preparation and breakdown. Successful at tending bar, managing customer requests and resolving conflicts calmly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banquet Bartender
Pour Boyz
01.2021 - Current
- Responded to guest questions and requests with friendly and knowledgeable service.
- Set up glassware, liquor, and other necessary supplies for special events.
- Checked ID cards and verified bar guests were of legal age.
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Server
Citizens Grill
08.2021 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for casual restaurant with social relevancy and intentionality
Server
Kitchen 1488
01.2021 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Online Grocery Associate
Walmart
01.2020 - 12.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
- Reviews orders prior to pick up for accuracy and purchase-by dates
- Helped customers locate products and checked store system for merchandise at other sites
- Tracked substitutions and informed customers of changes
Education
Aviation - Aviation And Airway Science
Lone Star College System
Spring, TX05.2025
Skills
- Sales Techniques
- Pos Operation
- Front of House Display Creation
- Adaptable and Flexible
- Warm and Friendly
- Cool Under Pressure
- Cash Handling
- Billing and Payment Processing
- Hospitality Service Expertise
- Making Mixed Drinks
- Cash Handling Expertise
Certification
TABC and Food Handler Certified
Timeline
Server
Citizens Grill
08.2021 - 09.2023
Banquet Bartender
Pour Boyz
01.2021 - Current
Server
Kitchen 1488
01.2021 - 06.2021
Online Grocery Associate
Walmart
01.2020 - 12.2020
Aviation - Aviation And Airway Science
Lone Star College System
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