Madison Morano

• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Monitored office supplies inventory and placed orders when necessary.
• Ensured that all necessary forms were completed accurately prior to submitting them for processing.
• Maintained a neat reception area by organizing materials and tidying up furniture.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Assisted with special projects assigned by management when required.
• Compiled data from various sources into organized reports for management review.
• Maintained an organized filing system of confidential client information in accordance with company policy.
• Performed data entry tasks into various computer systems accurately and promptly.
• Handled customer inquiries and complaints, providing timely and appropriate solutions.

Clinical Experience

• Crystal Run Healthcare October 2022 - June 2023
• Family Foot Care October 2022-June 2023

• Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
• Communicated regularly with parents regarding their child's progress at camp.
• Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
• Created an environment conducive to learning by implementing positive reinforcement strategies.
• Coordinated and led group activities for campers and counselors.
• Tracked attendance, checking off present individuals.
• Enforced discipline and policies to protect safety of recreational activity participants.
• Welcomed participants and directed to assigned areas.
• Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.