Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Madison Muehlenthaler

Ankeny,Iowa

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

1
1
year of professional experience

Work History

Sales Associate

Five Below
Ankeny, IA
06.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

High School Diploma -

Ankeny High School
Ankeny, IA
05-2024

Skills

  • Order Processing
  • Product Sales
  • Payment Processing
  • Customer Needs Assessment
  • Cash Register Operation
  • Goal-Oriented
  • Retail merchandising expertise
  • Written and oral communication skills
  • Multi-tasking strength
  • Store Opening and Closing
  • Relationship Building
  • Listening Skills
  • Meeting deadlines
  • Stocking and Receiving
  • Merchandising understanding
  • Client Service
  • Time Management
  • Flexible Schedule

Affiliations

  • Competitive dancer for 15 years
  • High school dance team for 4 years

Accomplishments

  • Management position at Five Below for 3 months before leaving for college

Languages

English
Full Professional
Spanish
Limited

References

References available upon request.

Timeline

Sales Associate

Five Below
06.2023 - Current

High School Diploma -

Ankeny High School

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Madison Muehlenthaler