Summary
Overview
Work History
Education
Skills
Timeline
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Madison Mullin

Kinwood

Summary

Enthusiastic and goal-oriented recent graduate with a B.S. In kinesiology, leveraging over three years of frontline experience in high-volume hospitality and sales environments. Skilled in building authentic customer relationships, identifying buying signals, and upselling products to consistently exceed revenue goals. Combines a strong understanding of human behavior and communication, with proven sales tactics to influence decisions, and maximize customer satisfaction. Ready to bring energy, adaptability, and sales acumen to a performance-driven team.

Overview

4
4
years of professional experience

Work History

Bartender

Tommy Bahama
San Antonio
02.2025 - Current
  • Leveraged extensive product knowledge to enhance customer experience and drive beverage sales.
  • Enhanced guest satisfaction through effective communication and timely follow-up.
  • Worked cohesively with colleagues to maintain a high standard of customer service.

Bartender/Server

Texas Roadhouse
San Antonio
03.2023 - 01.2025
  • Facilitated effective communication to maintain a positive and engaging atmosphere.
  • Utilized sales knowledge to effectively promote menu items and increase revenue.
  • Partnered with team to streamline operations and elevate guest interactions.

Bartender

Olive Garden
San Antonio
09.2021 - 01.2024
  • Boosted revenue by recommending premium products and fostering customer loyalty.
  • Worked closely with colleagues to maintain a comfortable and efficient work environment.
  • Facilitated smooth operations by maintaining clear communication and ensuring prompt follow-up.

Sales Associate

Vans
San Antonio
10.2022 - 02.2023
  • Attended weekly team meetings to review performance goals and objectives.
  • Provided accurate information about products, prices and services.
  • Resolved customer issues efficiently to enhance satisfaction and drive sales.

Education

Bachelor of Science - Kinesiology

The University of Texas At San Antonio
San Antonio, TX
05-2025

High School Diploma -

Kingwood High School
Kingwood, TX
05-2021

Skills

  • Sales techniques
  • Customer relationship management
  • Conflict resolution and problem solving
  • Adaptability to new tools
  • Verbal and written communication
  • Presentation design
  • Proficient in Microsoft Office and Adobe

Timeline

Bartender

Tommy Bahama
02.2025 - Current

Bartender/Server

Texas Roadhouse
03.2023 - 01.2025

Sales Associate

Vans
10.2022 - 02.2023

Bartender

Olive Garden
09.2021 - 01.2024

Bachelor of Science - Kinesiology

The University of Texas At San Antonio

High School Diploma -

Kingwood High School