Madison nelson
High Point,NC
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Hooters. Proven ability to engage guests and handle cash transactions accurately, contributing to a seamless dining experience. Recognized for enhancing team efficiency and fostering a positive environment through effective communication and collaboration.
Overview
4
4
years of professional experience
Work History
Server
Hooters
Greensboro
08.2024 - Current
- Provided attentive service to guests, ensuring a pleasant dining experience.
- Assisted in maintaining cleanliness and organization of dining area and tables.
- Learned menu items and daily specials to effectively communicate with customers.
- Supported team members during busy shifts, enhancing overall efficiency.
- Handled cash transactions accurately and processed payments swiftly.
- Adapted quickly to changing customer needs and preferences during service hours.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Participated in training sessions to develop skills in hospitality and customer engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cashier
Cook Out
Greensboro. NC
07.2021 - 08.2024
- Processed customer transactions accurately and efficiently
- Maintained knowledge of store promotions and product locations
- Assisted customers with inquiries and resolved issues promptly
- Managed cash drawer, ensuring balance at end of shifts
- Collaborated with team members to improve checkout efficiency
- Trained new cashiers on procedures and customer service standards
- Contributed to a positive shopping environment through friendly interactions
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Southwest Guilford High School
High PointAssociate of Science - Marine Biology
Guilford Technical Community College
Jamestown, NC06-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Hooters
08.2024 - Current
Cashier
Cook Out
07.2021 - 08.2024
High School Diploma -
Southwest Guilford High School
Associate of Science - Marine Biology
Guilford Technical Community College