Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Madison Nitti

Toms River

Summary

Dynamic and dependable professional with extensive experience in customer service at Gigi's Restaurant. Proven ability to multitask and resolve conflicts effectively while maintaining a friendly demeanor. Skilled in problem-solving and adept at ensuring customer satisfaction, consistently enhancing the dining experience through attentive service and communication. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shaded Vision

Tyler Mesanko
Lavallette
06.2023 - Current
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Supported other departments within the store when needed during busy periods or shortages in staff.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Initiated friendly conversation with customers to determine level of assistance required.

Gigi's Restaurant

Rocco Romito
Ortley Beach
06.2022 - Current
  • Accurately tallied checks at the end of each shift.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Followed up on guest requests in a timely manner.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Assisted with stocking supplies such as napkins and silverware for dining areas.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Seaside Park Beach Patrol Lifeguard

Jim Rankin
Seaside Park
06.2022 - 08.2024
  • Conducted regular drills with fellow lifeguards to ensure safety protocols were followed correctly.
  • Communicated regularly with team members regarding ocean conditions, weather patterns and other relevant updates.
  • Administered First Aid treatment to injured swimmers or bystanders as needed.
  • Coordinated with local law enforcement agencies during search and rescue operations involving missing persons.
  • Monitored beach conditions for hazardous materials, rip currents and other hazards.
  • Responded quickly and effectively to medical emergencies on the beach or in the water.
  • Assisted swimmers in distress by providing rescue services including resuscitation techniques.
  • Observed swimming areas from elevated positions in order to detect any signs of danger or distress more quickly.

Education

Bachelor of Science - CMDA (Computational Modeling And Data Analytics)

Virginia Tech
Blacksburg, VA
05-2028

High School Diploma -

Toms River High School East
Toms River
06-2024

Skills

  • Multitasking
  • Problem solving
  • Customer service
  • Verbal communication
  • Friendly, positive attitude
  • Dependable and responsible
  • Calm under pressure

Affiliations

  • runner
  • reader

Certification

  • CPR certified
  • ADA certified

Timeline

Shaded Vision

Tyler Mesanko
06.2023 - Current

Gigi's Restaurant

Rocco Romito
06.2022 - Current

Seaside Park Beach Patrol Lifeguard

Jim Rankin
06.2022 - 08.2024

Bachelor of Science - CMDA (Computational Modeling And Data Analytics)

Virginia Tech

High School Diploma -

Toms River High School East