Summary
Overview
Work History
Education
Timeline
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Madison Northrop

Belleville,IL

Summary

Extremely hard-working and detail-oriented individual with exceptional problem-solving and multitasking skills. My hard work and dedication are what allowed me to take my first college course at age 15 and graduate with my bachelor’s degree at age 19.

Overview

5
5
years of professional experience

Work History

Hostess/Take-Out Specialist/Server

Texas Roadhouse/Red Lobster/Copper Fire
02.2021 - Current
  • Took reservations and to-go orders by phone, processed to-go orders, answered customer questions, and informed of accurate wait times.
  • Helped with keeping the restaurant clean by sweeping, cleaning the bathroom, and wiping surfaces.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Worked on a team of diverse employees.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.

Cashier

Home Depot
08.2020 - 12.2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered questions about store policies and concerns to support positive customer experiences.

Retail Sales Associate

Johnny Macs Sporting Goods Store
12.2018 - 06.2019
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Offered each customer personal service and polite support to boost sales and customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Assisted with store liquidation procedures, restocked, arranged, and organized merchandise.

Education

Bachelor of Science - Marketing & Advertising Promotions

Missouri State University
Springfield, Mo
05.2023

Associate of Arts -

Southwestern Illinois College
Belleville, IL
05.2021

Timeline

Hostess/Take-Out Specialist/Server

Texas Roadhouse/Red Lobster/Copper Fire
02.2021 - Current

Cashier

Home Depot
08.2020 - 12.2020

Retail Sales Associate

Johnny Macs Sporting Goods Store
12.2018 - 06.2019

Bachelor of Science - Marketing & Advertising Promotions

Missouri State University

Associate of Arts -

Southwestern Illinois College

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Madison Northrop