Madison N Worsham

Supervising barista team during high-volume shifts, ensuring efficient service and quality beverage preparation. Provided comprehensive training to new staff on operational procedures and customer service standards to optimize team performance. Developed daily schedules to ensure operational organization and efficiency.

Responsible for decorating and preparing baked goods for sale in a highly time-sensitive environment. Perform thorough preparation to ensure all necessary materials and ingredients are available for production. Maintain a consistently clean and organized store environment. Conducted inventory counts and submitted inventory requests as needed. All tasks must be completed efficiently within established timeframes.

Demonstrated effective time management, meticulous cleaning practices, and strong attention to detail. Exhibited excellent memorization skills, personalized customer interactions, and took precautionary actions to ensure a safe and efficient environment. Worked with computational data structures to ensure workplace efficiency.

Provided excellent customer service, prepared for nightly operations, managed high-stress situations, and multitasked effectively. Cleaned and closed at the end of the night, addressed customer complaints, managed food presentation, and worked efficiently in tight spaces with many people.

Maintained time efficiency, prepared supplies for daily operations, memorized orders, personalized customer interactions, prepared food, and provided excellent customer service as a barista.

Managed teams of 5 to 10 members, supervising and ensuring tasks were completed to high standards. Also oversaw time management and made key decisions to drive project success.

Handled ticket sales, addressed customer complaints, and assisted with seat location.