Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Madison Pope

American Family Care
Dunn,NC
1
Certification
2
years of professional experience

Dedicated Medical Assistant / Certified nursing assistant with experience at American Family Care, skilled in patient-focused care and HIPAA compliance. Proven ability to enhance patient experiences through effective care and compassionate support. Proficient in electronic health records and vital sign monitoring, ensuring accurate documentation and quality care delivery. Offering detail-oriented approach and commitment to patient care, eager to learn and develop in any medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in any desired role.

Work History

Medical Assistant

1 Year 8 Months
American Family Care | 01.2025 - Current
  • Assisted with patient intake and triage, ensuring accurate medical history documentation.
  • Supported physicians in administering treatments and performing diagnostic tests efficiently.
  • Managed appointment scheduling and follow-up calls to enhance patient experience.
  • Maintained cleanliness and organization of examination rooms to uphold safety standards.

Tutor, Special Needs Students

1 Year
Brookside Christian Academy | 08.2024 - 08.2025
  • Developed individualized learning plans to accommodate diverse learning styles and needs.
  • Implemented engaging educational activities to enhance student participation and retention.
  • Assisted students in improving academic performance through tailored support and guidance.
  • Collaborated with parents and educators to track progress and adjust strategies effectively.

Pharmacy Clerk

1 Month
Thomas Drug Store | 12.2024 - 01.2025
  • Processed prescription orders accurately in compliance with pharmacy regulations.
  • Assisted customers with medication inquiries and provided product information.
  • Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Operated point-of-sale systems to facilitate customer transactions efficiently.
  • Collaborated with pharmacists to prepare and label medications correctly.
  • Trained new staff on pharmacy procedures and customer service protocols.
  • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.

Education

Certified Nurse Assistant

Central Carolina Community College | Sanford, NC

- Nursing

Campbell University | Buies Creek, NC | 08.2026

Skills

HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
EMR / EHR
Direct patient care
Patient-focused care
Phlebotomy
Electronic health records
Compassionate
CPR
Immunization administration
Specimens collection and processing
Trustworthy companion
X-rays
Pediatric care experience

Certification

• CNA

•MA

•BLS

•BBP

Timeline

Medical Assistant

American Family Care
01.2025 - CurrentRead More

Pharmacy Clerk

Thomas Drug Store
12.2024 - 01.2025Read More

Tutor, Special Needs Students

Brookside Christian Academy
08.2024 - 08.2025Read More

Central Carolina Community College

Certified Nurse Assistant
Read More

Campbell University

from Nursing
Read More
Madison Pope