Madison Preston
Yorba Linda,CA
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Sales Supervisor & Lead Visual Merchandiser
Alo Yoga
Newport Beach
12.2021 - Current
- Managing a team of 30+ associates while coaching to meet sales goals and adapt to a high-volume environment
- Coordinating and leading weekly sales floor design and merchandising mannequins to create a fresh aesthetic and drive sales
- Assisted in the onboarding and hiring process, including phone screening, interviewing, and following up with prospective candidates to ensure a positive company culture
- Deliver consistent weekly action plans for business growth while keeping in constant communication with management team
Keyholder
Soulcycle Inc
Newport Beach
10.2019 - 11.2021
- Communicate with clientele of 200+ members daily, offering luxury customer service at an upscale fitness boutique
- Decorate, plan, and coordinate special events to promote various celebrations of employee engagement/promotions, client milestones, and/or holidays to improve company culture
- Handled all incoming calls and promptly responded to inquiries via email and telephone
- Greeted all members in a professional and approachable manner, while informing them about all special offers, promotions, and events
- Assisted in maintaining the facility’s cleanliness and upbeat culture to generate more business
Hostess
Orange Hill Restaurant
Orange
05.2018 - 10.2019
- Lead hostess responsible for maintaining the flow of 100+ reservations for the evening while leading a team of hosts
- Expedite responsible for checking the quality of food and directing a team of food runners to the accurate tables for the evening
Education
Bachelor of Science - Business Administration
Chapman University
Orange, CA05.2022
Business Administration, Management
Argyros School of Business
Leadership and Organizational studies
Atallah College of Educational Sciences
Skills
- Budget and report writing
- Sales team assistance
- Goals and performance
- Order management
Timeline
Sales Supervisor & Lead Visual Merchandiser
Alo Yoga
12.2021 - Current
Keyholder
Soulcycle Inc
10.2019 - 11.2021
Hostess
Orange Hill Restaurant
05.2018 - 10.2019
Bachelor of Science - Business Administration
Chapman University
Business Administration, Management
Argyros School of Business
Leadership and Organizational studies
Atallah College of Educational Sciences
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