Madison Pretino
Ventnor City,NJ
Summary
Hospitality and Retail Professional experienced in guest service, food preparation, and front-of-house support. Delivered organized operations and maintained food safety and sanitation standards while effectively resolving concerns and training staff. Focused on enhancing customer experiences and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Server/Manager
Sundaze LLC
03.2023 - 10.2026
- Trained servers on menu knowledge, hospitality standards, and guest recovery procedures
- Coordinated front-of-house communication between servers, hosts, and kitchen staff to reduce service delays
- Coordinated front-of-house communication between servers, hosts, and staff to reduce service delays
- Supervised server schedules, floor coverage, and daily shift transitions to maintain consistent service
- Seasonal Position
Store Associate
Wawa
11.2025 - 08.2026
- Greeted customers, answered questions, and delivered friendly service across store operations.
- Operated point-of-sale register, processed cash, card, and mobile transactions accurately.
- Stocked shelves, rotated inventory, and maintained organized merchandise displays.
- Prepared made-to-order food and beverages while following food safety standards.
Education
Associates - Health Sciences (Radiology)
Atlantic Cape Community College
Mays Landing, NJ06-2028
High School Diploma -
Atlantic City High School
Atlantic City, NJ06-2026
Skills
- Guest experience management
- Food safety
- Cleaning and sanitation
- Organization
- Staff training
- Complaint handling
- Leadership development
- Customer service
Timeline
Store Associate
Wawa
11.2025 - 08.2026
Server/Manager
Sundaze LLC
03.2023 - 10.2026
Associates - Health Sciences (Radiology)
Atlantic Cape Community College
High School Diploma -
Atlantic City High School