Dedicated server with strong skills in customer service and communication. Proven ability to adapt quickly to diverse needs and ensure satisfaction in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Server
IHOP
Lexington, KY
02.2021 - 03.2024
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cleaned tables and chairs to prepare dining area for next customers.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Provided exceptional service to high volume of daily customers.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Wireless Specialist
The Retail Outsource Company
Lexington, Kentucky
06.2018 - 02.2021
Organized store by returning merchandise to proper areas and restocked displays.
Greeted customers to determine wants or needs.
Maintained knowledge of sales and promotions, return policies and security practices.
Answered store and merchandise questions and led customers to wanted items.
Prepared merchandise for purchase or rental.
Expo Runner
Raffertys
Lexington, KY
01.2017 - 06.2018
Maintained and recorded customer information in database.
Handled inbound telephone calls from interested customers.
Followed up on sales leads through outbound calling.
Provided timely, courteous, and knowledgeable responses to information requests.
Networked to build client base and promote products to new and existing clients.