Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Ragland

Lexington,KY

Summary

Dedicated server with strong skills in customer service and communication. Proven ability to adapt quickly to diverse needs and ensure satisfaction in high-pressure environments.

Overview

7
7
years of professional experience

Work History

Server

IHOP
Lexington, KY
02.2021 - 03.2024
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Wireless Specialist

The Retail Outsource Company
Lexington, Kentucky
06.2018 - 02.2021
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Answered store and merchandise questions and led customers to wanted items.
  • Prepared merchandise for purchase or rental.

Expo Runner

Raffertys
Lexington, KY
01.2017 - 06.2018
  • Maintained and recorded customer information in database.
  • Handled inbound telephone calls from interested customers.
  • Followed up on sales leads through outbound calling.
  • Provided timely, courteous, and knowledgeable responses to information requests.
  • Networked to build client base and promote products to new and existing clients.

Education

Associate of Applied Science - Nursing

Bluegrass Community And Technical College
Lexington, KY
05-2028

Skills

  • Table resetting
  • Hostess support
  • Daily specials memorization
  • Team member support
  • Order delivery practices
  • Food inspection

Timeline

Server

IHOP
02.2021 - 03.2024

Wireless Specialist

The Retail Outsource Company
06.2018 - 02.2021

Expo Runner

Raffertys
01.2017 - 06.2018

Associate of Applied Science - Nursing

Bluegrass Community And Technical College
Madison Ragland