Skills
Summary
Work History
Education
Certification
Generic

Madison Rank

San Marcos,Texas

Skills

  • Critical thinking
  • Handling pressure
  • Adaptability
  • Leadership
  • Fast learner
  • Problem Solving
  • Brings positive attitude
  • High volume dining
  • Upselling techniques
  • Server training
  • POS operation
  • Positive and professional
  • Customer satisfaction
  • Order taking
  • Guest service
  • Organization

Summary

Dynamic and organized hospitality professional with extensive experience in delivering exceptional service in fast-paced environments. Recognized for fostering a positive atmosphere and promoting an energetic approach to teamwork, ensuring customer satisfaction remains a top priority. Versatile and reliable, adept at adapting to changing situations while maintaining smooth operations through strong communication and effective problem-solving skills. Eager to contribute to a vibrant work environment that values fun and collaboration. Can't wait to get started!

Work History

Server

Texas Roadhouse
Kyle, TX
12.2024 - Current
  • Delivered exceptional customer service by accurately taking and processing orders.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area, enhancing guest experience.
  • Assisted in training new servers on menu items and service protocols.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

Logans Roadhouse Grill
Buda, TX
02.2024 - 12.2024
  • Managed cash transactions efficiently, ensuring accuracy in payments and change given.
  • Resolved customer complaints promptly, improving overall satisfaction and loyalty.
  • Monitored inventory levels of supplies, notifying management of shortages as needed.
  • Implemented suggestions for menu improvements based on guest feedback, contributing to enhanced offerings.

Server

Texas Boarders
05.2023 - 08.2023
  • Memorized frequent customers preferences to build relationships and loyalty
  • Demonstrated the ability to interact with customers in a friendly and professional manner
  • Checked on guests to verify satisfaction with each course

Server

The Rouxpour
08.2020 - 12.2022
  • Trained new servers on proper procedures for accommodating guests
  • Utilized problem solving skills to handle any issues that arose during shifts
  • Collaborated with other staff on any issues that arose throughout shifts in order to provide quick resolutions for guests
  • Communicated clearly with other staff regarding guests needs or requests

Education

Seven Lakes High School
05.2022

General Studies

Texas State University
05-2026

Certification

Server Trainer for TXRH

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