Madison Ransom
Cabot,AR
Summary
Resourceful Medical Secretary maintains smooth office operations and patient flows. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Organized individual brings background in medical office settings handling patient needs.
Overview
7
7
years of professional experience
Work History
Medical Secretary
ARcare
Cabot, AR
10.2022 - Current
- Managed daily calendars for multiple providers, setting up appointments as needed.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Compiled physical and digital documents, charts and reports.
- Ordered office supplies when needed while monitoring inventory levels at all times.
- Processed payments for co-pays or services rendered using computerized billing software programs.
- Created new patient files when needed and ensured that all documents were properly filed in each file folder.
- Coordinated referrals between primary care physicians and specialists as required.
- Prepared patient charts for physicians prior to appointments, including updating existing information.
- Greeted patients upon arrival, collected medical history and verified insurance coverage.
Receptionist Manager
SunRays
Cabot, AR
02.2017 - 10.2022
- Trained employees on company software and answered employee technological questions.
- Reviewed and efficiently processed contracts and automatic drafts each day in a busy environment.
- Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
Sales Associate
Victoria's Secret & PINK
North Little Rock, AR
09.2019 - 09.2021
- Collected payments and provided accurate change.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Education
Associate of Science - Health Sciences
Arkansas State University - Beebe
Beebe, ARCertified Phlebotomy Tech - CPT
Phlebotomy Training Specialists
Little Rock, ARSkills
- Medical Terminology
- Inventory Management
- Payment Collection
- Patient Scheduling
- Electronic Recordkeeping
- Office reception
- Clinical Support
- Insurance Verification
- HIPAA Compliance
- Patient Eligibility Requirements
- Data Entry Software
- Supply Ordering
- Calendar and Appointment Management
- Customer Service
- Computer Proficiency
Timeline
Medical Secretary
ARcare
10.2022 - Current
Sales Associate
Victoria's Secret & PINK
09.2019 - 09.2021
Receptionist Manager
SunRays
02.2017 - 10.2022
Associate of Science - Health Sciences
Arkansas State University - Beebe
Certified Phlebotomy Tech - CPT
Phlebotomy Training Specialists