Madison Redifer
Hillsboro
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Backwoods Brewing
11.2023 - Current
- Promoted a positive and inclusive working culture that emphasized collaboration, teamwork, and mutual respect among all employees.
- Led recruitment and onboarding efforts for new team members, ensuring they were well-prepared to contribute immediately upon joining the organization.
- Collaborated with management to develop strategies for enhancing the overall customer experience.
- Developed strong relationships with customers, providing personalized assistance and support.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Manager
Babica Hen Cafe
04.2021 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
General Manager
Ruby Jewel
09.2018 - 09.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Formulated policies and procedures to streamline operations.
Server
Stafford Retirement Center
11.2015 - 04.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to residents needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
High School Diploma -
West Linn High School
West Linn06-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Attention to detail
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Oregon Liquor and Cannabis Commission (OLCC)
Timeline
Assistant Manager
Backwoods Brewing
11.2023 - Current
Assistant Manager
Babica Hen Cafe
04.2021 - 08.2023
General Manager
Ruby Jewel
09.2018 - 09.2019
Server
Stafford Retirement Center
11.2015 - 04.2018
High School Diploma -
West Linn High School
Similar Profiles
Ashley WatsonAshley Watson
Manager at Backwoods GroceryManager at Backwoods Grocery
Donovan BurnsDonovan Burns
Tree Worker at Backwoods Tree RemovalTree Worker at Backwoods Tree Removal
Sara GehmSara Gehm
Sales Associate at Backwoods Dawgz & CateringSales Associate at Backwoods Dawgz & Catering