Madison Reese
Summary
Devoted employee to maintain high standards of the company. enthusiastic about learning and broadening skills. Passionate, hard working, and always going the extra mile to ensure customer satisfaction. Detail oriented, team player, and maintain a positive attitude in the work environment. Well organized and willing to multitask and take on extra tasks when needed.
Overview
4
4
years of professional experience
Work History
Cake Decorator
Sam's Club
09.2023 - Current
- Followed food safety standards when handling ingredients.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Managed display cases to verify freshness and attractiveness of products.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Associate Merchandiser
Sam's Club
07.2022 - 09.2023
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks by size, style, and color.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Apprentice Jeweler
Jewelers Studio
11.2020 - 07.2022
- Produced models for jewelry runs using wax, metal, clay and plaster.
- Evaluated every incoming piece to document dimensions and existing flaws.
- Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
- Estimated repair costs based on expected labor and materials requirements.
- Collaborated with master jewelers to learn advanced jewelry-making techniques, improving overall craftsmanship skills.
- Enhanced customer satisfaction with personalized jewelry design consultations and recommendations.
Manager
Maurices Piggy Park
06.2020 - 11.2020
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Gilbert High School
Gilbert, SC06.2020
Skills
- Opening and closing duties
- Customer Service
- Creative Thinking
- Reliable and Responsible
- Store maintenance
- Special Order Coordination
- Jewelry repair knowledge
- Jewelry cleaning
- Laser welding
- Design skills
Timeline
Cake Decorator
Sam's Club
09.2023 - Current
Associate Merchandiser
Sam's Club
07.2022 - 09.2023
Apprentice Jeweler
Jewelers Studio
11.2020 - 07.2022
Manager
Maurices Piggy Park
06.2020 - 11.2020
High School Diploma -
Gilbert High School
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