Summary
Overview
Work History
Education
Skills
Timeline
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Madison Ridenour

Clovis,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Server

Saizon
10.2022 - Current
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Server

Cool Hand Luke's Steakhouse
02.2019 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

Bachelor Of Art And Humanities - Communications

Fresno State University
Fresno, CA
05.2023

Skills

  • Strong Work Ethic
  • Hospitality service expertise
  • Guest Engagement
  • Safe Food Handling
  • Dependability and Punctuality
  • Teamwork and Collaboration

Timeline

Server

Saizon
10.2022 - Current

Server

Cool Hand Luke's Steakhouse
02.2019 - 10.2022

Bachelor Of Art And Humanities - Communications

Fresno State University
Madison Ridenour