Madison Ridenour
Clovis,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Saizon
2022.10 - Current
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Cool Hand Luke's Steakhouse
2019.02 - 2022.10
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor Of Art And Humanities - Communications
Fresno State University
Fresno, CA05.2023
Skills
- Strong Work Ethic
- Hospitality service expertise
- Guest Engagement
- Safe Food Handling
- Dependability and Punctuality
- Teamwork and Collaboration
Timeline
Server
Saizon
2022.10 - Current
Server
Cool Hand Luke's Steakhouse
2019.02 - 2022.10
Bachelor Of Art And Humanities - Communications
Fresno State University
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