Focused on maintaining smooth and orderly front desk operations. Highly organized and detail-oriented professional events and celebrations. Handles high volume of customers efficiently. Well-versed in organizing data entry spreadsheets with accurancy.
Overview
7
7
years of professional experience
Work History
Celebrations and Front Desk Coordinator
The Children's Museum Of Skagit County
01.2020 - Current
Scheduled appointments in computer system.
Input data into spreadsheets and databases.
Maintained office supplies by taking inventory and submitted orders for low-stock items.
Utilized office management software to record and track customer information.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
Compiled and sorted information to prepare source data for computer entry.
Entered data, generated reports, and produced tracking documents.
Resolved escalated customer service inquiries and complaints to maintain satisfaction.
Consulted with customers to determine objectives and requirements for events.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Provided clerical support to company employees by copying, faxing, and filing documents.
Farm Store Assistant
Schuh Farms
10.2016 - 12.2019
Greeted customers, helped locate merchandise, and suggested suitable options.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Remained calm and composed in tense situations involving angry or upset customers.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Established and maintained professional relationships with customers to increase trust and rapport.
Displayed merchandise by arranging in appealing ways to boost sales.
Greeted customers entering store and offered assistance with requirements.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, WA
06.2021
Skills
Technical Support
Verifying Reservations
Supervision and Management
Document Typing and Formatting
Google Calendar, Excell Spreadsheets, Microsoft Word