Madison Rinsch
Flat Rock,IL
Summary
Dynamic and detail-oriented professional with experience at Lawrence County Memorial Hospital, excelling in organization and customer relations. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Skilled in data entry and multitasking, consistently improving performance in fast-paced environments. Committed to maintaining a clean and welcoming atmosphere for clients.
Overview
10
10
years of professional experience
Work History
Receptionist
Lawrence County Memorial Hospital
08.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Patient Care Technician
Good Samaritan Hospital
05.2015 - 11.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
Education
Associate Of General Studies - General Studies
Vincennes University
Vincennes, INHigh School Diploma -
Lawrenceville High School
Lawrenceville, IL05.2014
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Greeting and seating clients
- Professional demeanor
- Tech-Savvy
- Performance improvement
Timeline
Receptionist
Lawrence County Memorial Hospital
08.2022 - Current
Patient Care Technician
Good Samaritan Hospital
05.2015 - 11.2020
Associate Of General Studies - General Studies
Vincennes University
High School Diploma -
Lawrenceville High School
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