Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison Ross

Frederick,CO

Summary

Behavioral health professional with solid track record in creating and executing effective behavior plans to enhance client outcomes. Recognized for strong team collaboration and adaptability in dynamic environments. Specializes in applied behavior analysis and client-centered therapeutic approaches.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Behavioral Therapist

Action Behavior Centers
09.2024 - 03.2025
  • I worked as a Registered Behavioral Therapist with kids with Autism Spectrum Disorder. I had one on one sessions with kiddos and ran targets/took data practicing ABA therapy.
  • Developed strong rapport with clients and families, fostering trust and open communication for optimal therapy outcomes.
  • Performed ongoing data collection and analysis to measure the effectiveness of implemented interventions, making necessary adjustments as needed.
  • Contributed to a supportive team atmosphere by sharing knowledge, resources, and feedback with fellow therapists.

Table Attendant

Casa Bonita
07.2023 - 08.2024
  • I utilized my customer service skills to create the best experience possible for guests while following safety and food handling requirements.
  • Managed inventory of server station supplies, maintaining adequate stock levels for daily operations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Sales Associate

Plato’s Closet
06.2020 - 04.2021
  • Plato’s Closet is a “consignment” store so everyday people would bring clothes in to sell to us for our inventory. I would go through the items and make sure they would sell well in our location and ensure they were in good condition to be resold.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Hostess, Server, Expo

Red Robin
05.2019 - 05.2020
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Completed daily side work and opening and closing duties without fail.

Education

High School Diploma -

St. Vrain Online Global Academy
Longmont, CO
05.2020

Degree - Social Work, Minor in Psychology

Colorado Mesa University
Grand Junction, CO
12.2022

Skills

  • Customer service expertise
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Hospitality service expertise
  • Knowledge on multiple POS systems
  • Safe food handling
  • Memory retention

Certification

  • RBT - Registered Behavior Technician

Timeline

Registered Behavioral Therapist

Action Behavior Centers
09.2024 - 03.2025

Table Attendant

Casa Bonita
07.2023 - 08.2024

Sales Associate

Plato’s Closet
06.2020 - 04.2021

Hostess, Server, Expo

Red Robin
05.2019 - 05.2020

High School Diploma -

St. Vrain Online Global Academy

Degree - Social Work, Minor in Psychology

Colorado Mesa University

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Madison Ross